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Shipping Policy

Since we cannot control how fast the postal system works, all items ordered will come with a tracking number.


A tracking number is not only for your benefit but ours as well. A tracking number provides the comfort and assurance that you will always know where your product is and when you can expect to receive it, and it also allows us to investigate should you not receive your package. Without that tracking information, we cannot do anything for you.

We try our very best to get get the items you purchased, to you as fast as we can but shipping time frames will definitely vary as it all depends on where you are located.

We are currently not shipping outside of North America at this time. We do use a variety of shipping partner companies as we try to get the best rate possible for you, so not all purchases will be guaranteed to come by USPS or Canada Post. Shipping rates are subject to change at any time.

Your package may have to pass through customs depending on where you are located and mailing time frame does not included the time it takes for them to clear your package as it all depends on them.

In the unfortunate event that you do not receive your order within 5 days of stated delivery, please reach out to us, so that we can investigate it further.

Return & Cancelation Of Order Policy

At this time, refunds/returns will not be accepted on any item for hygienic reasons.


If you are purchasing the items as a gift, please find out what information is needed prior to ordering.

All product is well packaged when shipped, so please contact us within 2 days of receiving if they arrive damaged.  At that point we will advise on how to resolve the issue. A replacement of exact item or of equivalent value will only be shipped out once the damaged product has arrived back to us with all broken pieces in the original packaging.


Majority of our customers do receive items on time, however this is not always the caseIf you do not receive your item in the estimated specified time period, as stated above in the shipping policy, we do ask that you wait an additional 5 business days before contacting us as sometimes what can happen is the postal carrier may have selected that it has been delivered, but it is still in their hands.

Please review all shipping policies prior to ordering. We ask prior to check out, you double check the address before finalizing your purchase. 

Any return to sender orders must be in original unopened packaging, and once your items are received back a refund will be provided at a reduced rate of 40% as that will be considered a restocking fee and the shipping costs will not be refunded.  If package is returned opened a refund will not take place for sanitary reasons as described above.

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